We pride ourselves on our patient care and always look for ways to perform better when someone is not completely satisfied with their experience with us. Due to severe allergies of patients and staff, please do not wear scented perfumes, colognes, or lotions to your appointment. Read our COVID-19 policies. Took my son to Ortho on Call at Westchester. BBB reports on known marketplace practices. He couldn't figure out what might be wrong with my healthy 12 year old son's ankle/leg. Yet, he immediately jumped to a conclusion and sent me on my way with generic care instructions and to buy some "miracle" pads that would help. At Ortho On Call, we often treat conditions including: Our Northern Virginia and Richmond Ortho On Call locations also do sports physicals on a walk-in basis. Monday-Friday 8 a.m. – 7 p.m. With 27 locations around the state—including on-site physical therapy, orthopedic urgent care, and out-patient surgery centers—OrthoVirginia makes it easy to get on the path to recovery. Which store? Ortho Virginia also called ****** ****** **** prior to my surgery and confirmed that the services would be covered and received approval before they scheduled my appointment. waited over 3 hours to be seen and i got here at 9am on a wednesday. 703-810-5414 – Fax. - Work-Related Injuries, Yelp users haven’t asked any questions yet about. Bring any splint, brace, or other types of medical device you may have for your injury. Saturday-Sunday 9 a.m.-5 p.m. Want to get seen even faster? If someone needs to accompany the patient, we are limiting patients to one guest. When I told the front desk I'm deaf, she made no effort to accommodate during check-in. 804-419-9850, Virginia Beach The receptionist was nice, I'll say that much. We asked if they would call the Boulders Ortho Virginia office to see if we could get an appointment. We’ll help you reclaim your mobility, strength, and well-being—right from the start. Feedback is extremely important in continuing to strive for the best patient experience and outcomes possible. Adam - Thank you for taking the time to share your experience. If he had the proper training, he would have known that this could be a possibility since fractures do not typically show up on Xrays immediately after the injury. With 27 locations around the state—including on-site physical therapy, orthopedic urgent care, and out-patient surgery centers—OrthoVirginia makes it easy to get on the path to recovery. BBB is here to help. This is the worst wait time of any doctor's office in the state. - Cuts and Lacerations 2405 Atherholt Road really?!?!?!? We were treated so well by the staff. I had surgery through this practice In ****** and the Dr was amazing. BBB information and Business Profiles reflect the most current information available to us. Let us know you're on your way to our Westchester Ortho On Call location. Monday-Friday 8 a.m.-7 p.m. The staff were cordial. © 2020 OrthoVirginia They performed an ultra sound on his leg and ruled out blood clot. We’ll guide you through the process. Richmond, VA 23229. Newman Ainsley If he had the proper training, he would have known that this could be a possibility since fractures do not typically show up on Xrays immediately after the injury. Next time folks, go to an actual orthopedic office with employees who are experienced in patient care! 757-422-8476. i could have drove to DC and been seen there in the time i sat in that waiting room. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Great bedside manner. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Totally unacceptable and we will not us this office again. 3300 High Street Portsmouth, VA 23707 Phone: (757) 673-5680 Fax: (757) 483-3075 Map and directions. Suite 200 Learn more about OrthoVirginia’s patient portal. Fax Number. I was told I owed up front ****** plus. On 10/18/19 I faxed a dispute to ********** ******* with a confirmation of receipt and they never responded. Powered by advanced technology and techniques, our team of leading orthopedic specialists give you the time and care you need to make progress toward your goals. (It was midday on a Monday.) 9369 Atlee Road So much shoulder pain--couldn't move my arm.